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The expert is the organization’s most influential voice

Organizations often focus on building their brand but overlook who people truly trust: experts. Developing experts into thought leaders gives an organization a clear competitive advantage. However, it doesn’t happen by accident. A strong expert role requires strategic planning, growing expertise, building visibility with intention, and most importantly, long-term engagement with key stakeholders.

Author

Kuvassa Elisa Kähkönen

Why thought leadership pays off

 

Experts often hold valuable knowledge and perspectives that are highly relevant to an organization’s stakeholders. But without a strategic plan and ongoing support, thought leadership won’t evolve or deliver impact. Cultivating experts into visible, trusted voices requires commitment, stakeholder relationships, and leadership’s permission to speak publicly on key topics.

 

It’s an investment worth making. People trust experts more than brand-driven messaging. Expert communication is perceived as authentic, credible and human, and often proves more effective than institutional messaging alone.

 

Thought leadership, when done well, brings clear benefits to any organization. It:

  • builds brand awareness and creates opportunities for positive visibility
  • opens doors to social impact and public dialogue
  • strengthens trust across stakeholder groups
  • generates new contacts and supports business development
  • enhances the employer brand and attracts talent

 

When an organization or one of its experts is seen as a leading voice in a specific field, reaching the right audience becomes both easier and more cost-effective.

 

 

Growing thought leaders takes commitment

 

No one becomes a thought leader overnight. The role must be developed deliberately, with strong support from the communications team. Their job is to identify promising experts and support them along the way.

  • Coach your experts. Public speaking, persuasive writing and engagement are skills that can be learned. Help experts build their confidence, communication abilities and personal voice.
  • Facilitate media connections. Support experts in building media relationships and gaining visibility. Encourage publishing on LinkedIn, joining current discussions and offering expert commentary through op-eds or interviews.
  • Define themes and audiences. Clear roles, target groups and focused viewpoints help sharpen the message. Communications teams can support experts in selecting the key issues to build their leadership around.
  • Create space for thinking and dialogue. A thought leader offers perspectives that move the conversation forward. Support reflection, curiosity and a willingness to challenge the status quo.
  • Support content development. Collaborate on content planning, edit drafts and help experts refine their messaging. Experience and insight only become influential when they’re clearly communicated.

 

What might this look like in practice?
An expert receives support from the communications team. Their ideas are sharpened through coaching, and they’re encouraged to participate in sector-specific discussions on LinkedIn. In a matter of months, they become a respected voice in the media on a topic closely tied to their expertise — not because they have the largest audience, but because they have something meaningful to say.

 

 

Relationships are the foundation of thought leadership

 

You can’t declare yourself a thought leader — the role and trust must be earned through consistent actions. Building and maintaining strong relationships with stakeholders is essential. And content must offer real value to the intended audience.

 

Sustaining relationships takes:

  • Active engagement — listening and participating in dialogue, not just broadcasting messages
  • Long-term consistency — not one-off campaigns or social media stunts
  • Stakeholder awareness — understanding who really matters, when and where
  • Presence in relevant conversations — following public debate, joining in and offering perspective

 

Thought leadership doesn’t come from shouting louder. It’s built through trust, insight and content that offers true value. At Ahjo, we help you build it deliberately. We coach your experts, raise their visibility and support their influence where it matters most.

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